Delivery Information

1. Received a defective item or a product you did not order?

If you have received a wrong or defective item, please contact us as soon as possible. We will investigate the issue and get back to you with a solution. Please make sure to enter your contact information and photo(s) of the products you received and the parcel box for better and faster assistance.

2. Delivery Charges

We offer free delivery to most of the Canadian metropolitan areas, as well as selected regional centers.

3. Delivery Time

We usually deliver during business hours, but sometimes it's as early as 8 am or as late as 7 pm. Your driver will contact you once before 10 am, to provide you with a 2-hour delivery window, and again approximately 30 minutes before they arrive. Unless you're one of the first deliveries of the day, in which case they'll contact you as they're leaving the warehouse, giving you as much notice as possible.

IMPORTANT: Please contact us if you have further questions regarding delivery matters.

Phone: +12048932643 or email: [email protected]

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